Returning customers

Returning-customer behavior is built from two pieces: identity and continuity.

Identify the customer

plandalf.identify(userJwt);

Use a server-signed JWT for account-specific purchases. A plain email string is not decoded as customer identity by the backend. On logout, call reset() and start fresh with session: null; resetting identity is separate from session continuity.

Resume within a tab or browser

plandalf.present("pro-plan", {
  continuity: "tab"
});

For longer purchase decisions, use browser continuity.

plandalf.present("annual-plan", {
  continuity: "browser"
});

Resume from a token

plandalf.present("pro-plan", {
  session: "cks_..."
});

Start fresh

plandalf.present("pro-plan", {
  session: null,
  continuity: false
});

Related docs

• Identify customers
• Session continuity
• Live events