Terms of Service

By accessing or using Plandalf's services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms constitute a legally binding agreement between you and Plandalf Pty Ltd ("Company", "we", "us", or "our").

Plandalf provides subscription billing analytics and management tools that help businesses optimize their pricing workflows and understand customer behavior. We reserve the right to: • Modify or discontinue any part of the Service • Update features and functionality • Change pricing with appropriate notice • Limit service availability by region • Require software updates

1. Account Requirements: • Must be 18 years or older • Must provide accurate information • Must maintain current contact details • Must use strong authentication credentials 2. Account Security: • You are responsible for all activity under your account • Must notify us immediately of security breaches • Must not share account credentials • Must use multi-factor authentication when available 3. Account Restrictions: • One account per business entity • No reselling account access • No unauthorized access attempts • No impersonation of others

1. Billing: • Subscription fees billed in advance • All fees are non-refundable • Taxes are your responsibility • Late payments may incur penalties 2. Pricing: • Subject to change with 30 days notice • Special pricing terms in writing • Volume discounts by agreement • Currency specified at signup 3. Refunds: • No refunds for partial use • Pro-rata refunds at our discretion • Service credits for outages • Disputed charges must be reported within 30 days

You agree not to: 1. Technical Restrictions: • Reverse engineer the Service • Bypass security measures • Introduce malicious code • Interfere with service operation 2. Content Restrictions: • No illegal content • No infringing materials • No harmful content • No unauthorized data collection 3. Usage Restrictions: • No excessive bandwidth use • No automated scraping • No service interference • No unauthorized access

1. Your Data: • You retain ownership of your data • You grant us license to process data • You ensure data accuracy • You maintain backup copies 2. Our Obligations: • Process data as instructed • Maintain security measures • Notify of data breaches • Assist with data requests 3. Data Protection: • Comply with privacy laws • Implement security controls • Limit data access • Regular security audits

1. Availability: • 99.9% uptime target • Scheduled maintenance excluded • Force majeure excluded • Credits for downtime 2. Support: • 24/7 emergency support • Standard support during business hours • Response time commitments • Escalation procedures 3. Updates: • Regular security updates • Feature improvements • Backward compatibility • Deprecation notices

1. Term: • Continues until terminated • Minimum commitment periods • Renewal terms • Notice periods 2. Termination: • By you: cancel subscription • By us: terms violation • Effect: data deletion • Survival: relevant terms 3. Post-Termination: • Data export period • Final billing • Service discontinuation • Access revocation

For legal inquiries: • Email: legal@plandalf.com • Address: [Your Business Address] • Hours: Monday to Friday, 9am-5pm [Timezone] For urgent matters: • Emergency contact: [Emergency Phone] • Response time: Within 24 hours