> Support chat in the dashboard and checkout builder, a clearer message when brand import cannot reach your site, and template previews that open on page one.

Source: https://plandalf.com/changelog/2026-09-16
Last modified: 2026-09-16

[September 16, 2026](https://plandalf.com/changelog/2026-09-16)

New · Improved · Fixed

-   [Checkouts](https://plandalf.com/products/checkouts)

# Talk to the Plandalf team without leaving the app

## Talk to the Plandalf team without leaving the app

A chat button now sits in the dashboard and the checkout builder. A person on the team answers every message, and if you have gone by the time we reply, the answer comes to your email.

## Clearer message when we cannot reach your website

Brand import now tells you which address it could not reach instead of a raw connection error.

## Template previews open on page one

Previewing a template now always starts on its first page, not the page you last looked at.